What are the places?
1. _______________________ | 14._______________________ | ||
2. _______________________ | 15. ______________________ | ||
3. _______________________ | 16. _____________________ | ||
4. ______________________ | 17. _____________________ | ||
5.______________________ | 18. _____________________ | ||
6. _____________________ 7. ______________________ 8. _____________________ | 19. ______________________ 20. _____________________ 21.______________________ | ||
9. _____________________ | 22.______________________ | ||
10. _____________________ | 23._____________________ | ||
11._____________________ | 24. ______________________ | ||
12. _____________________ | 25. _____________________ | ||
13. _____________________ | 26. ______________________ | ||
27. _____________________ |
e.g. A: Where is the swimming pool?
B: It’s on the first floor.
1st | first | первый |
2nd | second | второй |
3rd | third | третий |
4th | fourth | четвертый |
5th | fifth | пятый |
6th | ||
7th | ||
8th | ||
9th | ||
10th | ||
21st | ||
32nd | ||
43rd |
3. What is in the room?
a)What can you find in the room?
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__________________________________________________________________________________________________________________________________________________________________
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b) Where is it?
4. Ideal hotels
a) Read the information about hotels. Decide which hotel is suitable for the different groups of people.
b) What is important for you when you stay at the hotel?
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c) Visit www.london-hotels.co.uk and choose a hotel you like.
III. Making a reservation
_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
IV. Checking in
2. Look at the following conversation. Number the parts in the correct order.
Do you have a reservation? | |
Here it is. Could you fill out the registration form for me? And I’ll need your credit card. | |
I’d like to check in, please. | |
Yes, certainly. Do you need any help with your bags? | |
Yes, the name is Hall. John Hall. It’s for three nights. | |
Here you are. And, do you have a room overlooking a pool? | |
No, that’s all right. I can manage. |
Take turns checking into a hotel. Choose from the list to make your requests.
- A room far away from the ice machine
- A room with a view of the golf course
- A non-smoking room overlooking the pool
- A double room near the ice-room
- A single, non-smoking room with a park view
Your partner will use the information below to answer your requests.
V. Complaints
1. Watch the film. What are the problems?
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
2. a) Listen to two people who arrive at a hotel on an island in Scotland. Are they happy with the hotel and with their room? Why (not)?
b) Listen again and read the dialogue. Complete the missing words.
Man | Hello. We have a reservation. |
Receptionist | Let’s see, yes Mr and Mrs Robson. Welcome to the island. Your _______’s upstairs, number seven. |
Man | Is there a ______________________? |
Receptionist | No, I’m sorry there isn’t. But I can help you with your cases. |
Receptionist | This is your room. |
Woman | It’s very small. |
Receptionist | Yes, but there’s a ___________ view. |
Man | There are ______________. We wanted a double bed. |
Receptionist | I’m sorry, there aren’t any rooms with a double bed. |
Woman | Where’s the TV? |
Receptionist | There isn’t one. There are some __________ over there. |
Woman | Books! |
Receptionist | This is the bathroom. |
Woman | There isn’t a __________. |
Receptionist | No, there is a _______________. It uses less water. |
Man | Can I use the Internet here? |
Receptionist | No, I’m sorry you can’t. |
Woman | Are there any ______________ near here? |
Receptionist | No, madam, there aren’t. Enjoy your stay. |
3. a) Calling reception
b) Student A: You are a hotel guest. Call the front desk with the requests listed below.
Student B: You are the front desk clerk. Look at the directory and tell your partner where to call.
Student A’s requests
| Hotel Directory Service Airport shuttle baby-sitting Courtesy services Dining room Fax service Front desk Health club Housekeeping Laundry service Room service Tennis courts Tour information Wake-up calls | Dial |
e.g. A: Reception. Can I help you?
B: I’d like to have dinner in my room.
A: Please call room service. It’s 121.
B: Thank you.
VI. Checking out
Board Game
1. Name 3 things you can do while on holiday | 2. What’s your favourite month? | 3. What’s your favourite season? |
4. Read the numbers: 102, 304, 506, 1235 | 5. What floor are the rooms in number 4? | 6. What’s this: B&B, SGL, DBL, AI |
7. Name 5 places at the hotel | 8. Name 4 things you can find in the room | 9. Ask if there is a swimming pool in the hotel |
10. Ask where the restaurant is? | 11. Where is it? | 12. Where is it? |
13. Where is it? | 14. Where is it? | 15. What 3 questions can the receptionist ask you? |
16. What are the 3 questions you ask the receptionist? | 17. Translate: У меня забронирован номер | 18. Translate: Как ваше имя? |
19. Spell you name | 20. Translate: Можно мне ваш паспорт? | 21. Translate: Вот возьмите. |
22. Translate: Распишитесь | 23. Translate: Ваше комната на четвертом этаже | 24. Translate: Ресторан находится на восьмом этаже. |
25. Translate: Вам нужна помощь с багажом? | 26. Translate: У вас есть номер с видом на море? | 27. Translate: Комната маленькая. |
28. Translate: В комнате нет полотенец. | 29. Translate: Где сейф? | 30. Translate:Могу ли я пользоваться Интернетом? |
31. Translate: Кондиционер не работает. | 32. Translate: Можно мне счет? | 33. Translate: Какой у вас номер? |
34. Translate: Вы что-нибудь брали из мини-бара? | 35. Translate: Я на 4 ночи. | 36. Translate: Вам комнату для курящих или не для курящих? |
37. Translate: Приятного отдыха. | 38. Translate: Я бы хотела двухместный номер | 39. Translate: У вас есть номера с душем? |