Нуралиев Г.А. Магистратура 2 курс.
PART 1
Распределите части делового письма-претензии в требуемой последовательности
| Yours sincerely, | |
| Dear Mrs Fernandez, | |
| This is to notify you of our claim for the malfunctioning John Deere tractor 6930 Premium series, 180 hp, we purchased from your company two weeks ago. I regret to inform you that while operating, it produces dull knocks in the lower part of the engine, which become louder as the engine speed is increased. We are, therefore, returning the above mentioned tractor to you requiring to replace it with a new model in order to handle the problem. We look forward to seeing your new line of grain combine harvesters and sugar harvesters as soon as they are available. In the meanwhile, your prompt attention to the matter at hand is highly appreciated. | |
| Signature | |
| Maria Fernandez Guarantee Manager “All for Farmers” Inc. 3333 Trenton Way Mt. Vernon, KY 42049 | |
| Ivan Baranov, Supply Manager | |
| LLC “Happy Farmer” Vozrozhdeniya proezd 131, Uspeshnoye village, Moscow region, Russia, 127550 | |
| Subject: Replacement of the faulty tractor | |
| August 30, 2013 |
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LLC “Happy Farmer”
Vozrozhdeniya proezd 131, Uspeshnoye village, Moscow region, Russia, 127550
June 30, 2013
Maxine Moehlmann
Guarantee Manager
Advanced Farm Machinery Ltd.
Moose Lake, MN 55438
Dear Ms Moehlmann,
Subject: Replacement of the faulty tractor
1) I regret to inform you that while operating, it produces a sharp, metallic knock, which is growing in intensity with increasing engine speed. 2)
2) In the meanwhile, your prompt attention to the matter at hand is highly appreciated. 8)
3) This is to notify you of our claim for malfunctioning John Deere tractor 7830 series, 205 horse power, we purchased from your company two weeks ago. 1)
4) We are inclined to believe they were mistakenly installed on the tractor instead of new ones while assembling. 4)
5) We are, therefore, returning the above mentioned tractor to you asking to exchange it for a new model in order to settle the matter. 5)
6) We have examined the tractor and found out that the problem results from worn piston pins and their bushings. 3)
7) We look forward to seeing your new line of seed drills and cultivators as soon as they are available. 7)
8) We still want to emphasize it that we consider your farm machinery to be of a very high quality and efficiency. 6)
Sincerely,
Signature
Ivan Baranov
Supply Manager
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LLC “Happy Farmer”
Vozrozhdeniya proezd 131, Uspeshnoye village, Moscow region, Russia, 127550
Ramona Jenkins June 13, 2013
55 Tremont
Little Rock, AR 72291
Dear Mrs Jenkins,
Subject: Replacement of the faulty tractor
This is to notify you of our complaint about malfunctioning John Deere tractor 7930 series, 220 horse power, we purchased from your company two weeks ago. I regret to inform you that while operating it produces a sharp, metallic double-knock, generally audible with the engine idling.
We have examined the tractor and learnt that the problem results from excessive piston pin cl…e due to worn piston pin or connecting rod small e… bushing. We are inclined to believe they were mistakenly installed on the tractor instead of the new ones while assembling.
We are, therefore, returning the tractor to you and requiring to exchange it for a new model in order to eliminate the trouble.
We still want to emphasize it that we consider your farm machinery to be of a very high quality and efficiency. We look forward to seeing your new line of combine harvesters and potato-diggers as soon as they are available. In the meanwhile, your prompt attention to the matter at hand is highly appreciated.
Sincerely,
Signature
Vasily Kozlov
Machinery Maintenance Manager
Переведите вставленные фразы на русском языке на английский
LLC “Happy Farmer”
Vozrozhdeniya proezd 131, Uspeshnoye village, Moscow region, Russia, 127550
Sales Manager April 8, 2013
Farm Machinery for You Ltd.
8879 Kirksville Ct.
New London, CT 06320
Dear Sales Manager,
Subject: Replacement of the (неисправный) faulty tractor
This is to (поставить в известность) notify you of our (жалоба) claim for malfunctioning John Deere tractor 7730 series, 190 horse power, we (приобрели) purchased from your company two weeks ago. I regret to inform you that while operating it produces dull, heavy metallic knocks audible in the lower part of the (блок-картера) engine, which vary in frequency as the (частота оборотов двигателя) engine speed is sharply changed, especially under load.
We have examined the tractor and found out that the problem results from faulty (шатуны) connecting rods and main bearings. We are inclined to believe they were mistakenly (установлены) installed on the tractor instead of new ones while (сборка) assembling.
We are, therefore, returning the above mentioned tractor to you and (просим) requiring to (заменить) exchange it for a new model in order to settle the matter. We still want to emphasize it that we consider your (сельскохозяйственная техника) farm machinery to be of a very high quality and efficiency. We (с нетерпением ждем) look forward to seeing your new line of chisel plows and disc harrows as soon as they are (в наличии) available. Your (скорое рассмотрение) prompt attention to the matter at hand is highly appreciated.
Yours faithfully,
Signature
Vasily Kozlov
Machinery Operation Manager
PART 2