The job in the travel agency.
Marie Blanc works in a large travel agency in Paris. English is her only foreign language.
“I was born in Paris and I’m very happy here but I like this job because I’m interested in travel. On the whole, this agency deals with business customers. I arrange their flights and bookings all over the world. Apart from that, we often get foreign tourists who want to change their travel arrangements. Of course English is essential.
The best thing about this job? I get cheap holidays.”
Ключевые диалоги
Диалог №1
- Good morning. Can I help you?
- Good morning. I want to book a flight from Barcelona to Rome.
- Yes sir. When would you like to travel?
- Is there anything on Friday evening?
- Friday evening…Yes. Iberia fly to Rome on Friday evening.
- Oh, good. I’ve got an open round-the-world ticket, starting in New York.
- Have you got tikcet with you? There may be some restrictions.
- Sure. There you go.
- Thank you. Could you wait a minute while I check availability?
- Yes, sure.
- …Yes, that’s fine. There are no restrictions on this ticket. Can you give me your contact address and telephone number in Barcelona?
- Yes it’s the Hotel Goya and the number’s..2018550.
- Fine the flight leaves at half past eight. Would you please check in one hour before departutre? Here’s your ticket. Have a good flight.
- Thank you very much.
Диалог№2
- Good morning. I’d like some information on rail travel in the UK, please.
- Certainly. Would you like to take a seat?
- Thank you. Right well, I’m with my wife and son and we are planning to spend two weeks travelling around Britain. I’d like to know about tickets.
- I recommend you buy the BritRail Pass. That gives you unlimited travel all over Britain.
- How long does it last?
- Well, you want to travel in a period of 15 days. It’s good value.
- Hmm. What about children?
- It depends on age. Children under five travel free. Those between five and sixteen travel for half pprice.
- Sounds great! How much is the adult fare?
The Tourist Information Office.
Manuel Romero works in the Tourist Information Office at Malaga airport in the south of Spain. He speaks English and a little French.
“Most of the tourists who come here are British, but we also have a lot of Dutch and Germans. They usually come on package holidays, so everything is organized in advance. But sometimes they want to hire a car or do somethig a bit different. Then I give them advice. They usually don’t know any Spanish, apart from “Ole”, so I use my English all the time.
It’s an interesting job and some of the people I meet very funny. One American couple asked if they could fly to Torremolinos. That’s only about ten kilmetre from here”
The work of a tour guide.
Paola Conty is a tour guide in Florence. She speaks English and Spanish.
“I take groups of English speakers – Americans, English, Australians – on bus tours of Florence. In the summer there are four different tours and every time I go out somebody asks a new question, so I never get bored. Anyway, I hate to work in an office. I don,t want to do this for the rest of my life, but I’m enjoying the job at the moment and I earn a lot of money in the summer”
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Travel sales consultant
Leading travel agencyis seeking a travel sales consultant to sell hildays.and other travel products.
Good telephone, IT and numeracy skills are a must. The job involves booking package tours, making hotel reservations and arranging car hire as well as designing individual holidays for the independent traveller. You will be caring, have an out going persjnality and be able to put others first.
Ключевые диалоги
Диалог №1
- Good morning. I’m interested in the 16-night classical tour of India. How much does it cost?
- When would you like to go?
- February.
- February. Let me see – the price is ₤1`573 for 16 nights.
- Are internal flights included?
- Yes. The price includes return flight, internal flights in India, all airport taxes, transfers to and from the hotel, and the hotel accomodation itself.
- Do I have to pay extra for a single room?
- Yes, sir. There’s a single supplement of ₤20 a night.
- What about visas?
- You should have a visa for India and Nepal. I suggest you apply as soon as you book the holiday.
- When do I have to confirm? Can I make a provisional booking?
- You needn’t confirm straight away. I can keep an option open for seven days. But after that you must confirm and pay a deposit. The balance is due eight weeks before departutre.
Resort reps.
If you enjoy being in foreign places but don’t like being on the move the whole time, then being a resort representative is a great job for you. You will need to be enthusiastic, energetic, posses excellent communication skills and to be good at dealing with emergencies and making decisions on your own.
There is the opportunity to earn commisions from selling excursions to boost your basic salary.
Conference event coordinator
Conference Consultants is a dynamic events management organisation which provides creative, exciting and affordable solutions for conferences and exhibitions. We are currently looking for a hardworking person to join our staff.
The succesful applicant will be responsible for organising special events, this person will have excellent customer service and management skills and prepared to work under pressure.
An excellent salary package and company car will be offered to the right candidate.
Ключевые диалоги
Диалог №1
- Good morning. We’re planning a three-dayconference in April next year for about 150 people. We’ll need one large room for the main conference and three smaller rooms for round table discussions for around 40 delegates each.
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- I see. Well, the ballroom is big enough to hold 200 theatre-style. We do have a number of rooms next door to the ballroom but they’re probably a little too small for 40 people.
- Hmm. But presumably you do have some other meeting rooms?
- Yes we do. We can certainly accommodate you elsewhere in the hotel.
- Fine. What about equipment?
- We can supply most things – video recorder, overhead projector, cordless microphones..
- What about back projection and Autocue?
- Mm. no I,m afraid not.
- And support services – secretaries, interpreters, photographers?
- We arrange full support services through an outside contractor.
- Good. Will it possible to get detailed room plans?
- Certainly. Our conference pack has all that sort of information, as well as full list of our menus and room rates.